Things to look for if you want to file a warranty claim : YayasanBaik

How to find out the address of the Casio Service Center in Indonesia

Casio service center is present in several cities in Indonesia. It was Casio’s step to provide the best casio  service to customers  in Indonesia.   Casio  products that are very popular in Indonesia, one of which are watches. But actually casio  products are not just watches. There are several other products such as calculators, electronic musical instruments, cash registers, projectors and so on.

There are many buyers of casio  products in Indonesia.   Because of this, casio is trying to create a suitable service center to meet the needs of customers.   For those who own casio  products, you can come to several official casio service centers, ifyou want to make repairs or just consult.

Given that so many electronic products are produced c  aswell as o, this means that more  and more casio service cis needed in the centers . Although casio  products  are of excellent quality, this does not mean that they can avoid damage. Especially when it comes to electronic goods, if they are not maintained properly, they are very easy to damage.

Based on information from casio’s official website, casio service  centers are currently available in 11 provinces in Indonesia. In the future, casio may build service centers in other provinces in Indonesia. So all casio  customers in Indonesia who are very much can be affordable.

 Casio  Service Center  Addresses in Several Major Cities

For those of you who own casio products, you should know the address of the official  casio service point.   Based on the official Casio website there are 22 casio Service Centrances spread across several cities in Indonesia.   Here are some of the official casio service centers that can be visited if you want to make repairs or simply consult.

For those who are in Jakarta, you can visit TheDuta Merlin Block H,1-3, Jalan Gajah Mada No. 3-5, Central Jakarta 10130.  For opening hours Monday through Friday from 10.00 to 21.00.  Infor Saturdays from 10.00 to 18.00.   Sedangkan for Sundays and holidays closed. There are several official casio service centers for the city of Jakarta.

If you are a resident of Bandung, you can visit Trans Studio Mall, Jalan Gatot Subroto No.  Contact him can be by phone number 022-87342496. Hours are Tuesday through Friday from 11.30am to 6.30pm.  For Saturday and Sunday from 11.30am to 5.30pm.  As for Mondays and holidays, they are not open.

For those who are in Yogyakarta, you can serve in Malioboro Mall, Jalan. 52 – 58, UG Unit 20 D, Yogyakarta 55001.  Casio’s official service  center in Malioboro Mall every day.   Open from 10:00  a.m. to 10:00 p.m.   The personyou want to contact by phone can be through 0274 -557401.

If you are in Bali, visit Kuta Beach Walk, Sahid Kuta Lifestyle Resort, Jalan Pantai Kuta Bali 80361. Open daily from 10.00 to 22.00. contact by phone can be via 0361-8464856. Of some of the already mentioned, there are several other  casio service centers scattered in other cities. To see it, you can visit the official website of Casio Indonesia.

How to find out the address of the Casio  service center through its official website

For those who want to know if there is an official Casio service center in your city  or not, this can be done through  the official  Casio website. There is a complete list of addresses of the casio service center located in several cities.   You can search by province or city where you live.

The method is very simple, the first is to visit the official website of casio Indonesia in https://www.casio-intl.com/id/id/ . If so, select the support menu located in the upper right corner. In the support menu there are several submenus, select product / spare parts repairs.

Then  all  official casio service  centers across Indonesia will be displayed on  the site.  If you want to quickly find out if there is a casio service  center  in your city or not, you can use the search menu. Choose a province and city according to where you live. Then the address is displayed only the address of the Casio  service  center in your city.

Conditions for depositing guarantees

If you want to file a warranty claim if your casio  product has problems, there are several conditions that apply. Like other companies, casio also has a policy if any of itscustomerswant to claim a warranty. The rules in force are clearly used to avoid cheating customers.

You cannot claim a warranty if the damage results from an error in use. The warranty can only be made in the event of damage resulting from a factory defect. So if  your  casio product is  damaged due to a fall, you can’t file a warranty claim. You have to spend some personal money for repairs.

Then next is that the warranty does not cover the change of accessories. For example, ink, data cables, adapters, and ribbons.   The warranty also does not apply to consumables or with limited resistance. Contohis like a chain, an observation tub and puta run that can rust due to an inappropriate carrier n.

Furthermore, the product is still under  warranty. Usually casio  products have a one-year warranty, which is valid from the date of purchase. The warranty period and applicable procedures certainly follow the rules of casio Indonesia. Just in case you are buying casio  products, you should keep a purchase note. Because this may be necessary when submitting a warranty claim.

In order for your product to continue to submit a warranty claim, do not change or service spare parts except on the official Casio service. We recommend that if you are still in the warranty period, bring your casio product to the casio service center. In this way, your  casio  product  will be handled by the appropriate person.

Things to look for if you want to file a warranty claim

Before going to the service center, you should carefully check again whether the warranty card is still valid. Because if it no longer applies, it is clear that the warranty claim cannot be enforced. It would be nice to keep preparing money just in case the guarantee is deducted later because of things you didn’t expect before.

Remember to bring a purchase notice, as you will usually be asked to check the validity of the purchase date. Of course, Casio Service Center does not want any customer to cheat warranty requirements. Then, if you are going to file a warranty claim through a freight forwarder, you should use a reliable freight forwarder. Because during delivery it is possible to cause damage or maybe even loss.

Then what you need to know is that the warranty is valid only in the country of purchase. If you buy casio  products in Japan, you cannot file a warranty claim in Indonesia. Before going to the service center, make sure that files such as warranty cards and purchase notes are not neglected.

As for the service in the service center, there is no need to worry, because the service provided must be very good. The waiting room is also clean and comfortable so you will feel at home. You can also contact the call center first before you come to claim a warranty. You can ask a few questions if you encounter a mix-up in filing a warranty claim at a casio service center.

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