Axa Mandiri General Insurance Call Center Service Information
AXA Mandiri call center is a service provided as a form of service that makes it easy for every customer to get information. An important insurance issue requires an open and transparent flow of information. For ordinary people, insurance is indeed considered quite complicated. Especially with the obligation to pay, which is considered burdensome.
But in reality, insurance provides guarantees when something unexpectedly bad happens. This is a form of prevention so you don’t have to worry about it in the future. Insurance services also provide a certain degree of security. That is why it can be said that it is very helpful in solving various problems related to security.
Insurance policies are sometimes difficult to claim, especially if certain procedures are still being missed. Customers will often find it difficult to make requests if necessary. But when calling the call center, you can get some information. In addition, the task of the call center is to provide the information that customers need.
As one of the insurance service providers, AXA provides services to every customer. The AXA Mandiri call center is also a form of convenience provided to accommodate every question. This makes it easier so that not everyone has to come to the branch office.
AXA Mandiri Insurance hakkında bilgiler
Financial services companies have indeed developed for a long time and offer a variety of services to the public. In addition, financial services such as investment finance, lending and insurance are in high demand. This is because many organizations are not willing to provide these services because they are considered to be fraught with risks.
AXA Mandiri is a financial services company operating in various service sectors, one of which is an insurance policy provider. The AXA Mandiri call center ensures that these needs are met quickly. To provide information services regarding policies and provisions when making claims on an insurance policy.
In fact, this company has been founded in Paris for a long time, precisely since 1817, when financial service providers began to appear. It later changed its name as it continued to grow rapidly due to acquisitions. 1985 was the year that AXA became its official name with the acquisition of Drouot Group.
This insurance service provider company later developed worldwide, one of which was Indonesia. In Indonesia, AXA is collaborating with Mandiri to strengthen their market network. No wonder more than 1300 branches have been established in Indonesia. Although it has 2300 financial advisors in various cities.
The number of branches established has the purpose of providing everyone with the opportunity to obtain insurance policies. Moreover, there are many things that need to be insured on other valuable assets, such as vehicles such as healthcare. This insurance will be very useful when the customer is needed when they experience unexpected things.
AXA Mandiri Call Center Service
As a form of concern for each of its customers, AXA Mandiri offers call center services in a variety of formats. The call center can help you when you are experiencing demand issues, demand changes in other services. The method is quite easy by calling (021) 3005 999 during working hours.
- AXA Mandiri SMS
One of the services available to customers is via SMS. Unlike complaint calls, you can enjoy services via SMS 24 hours a day. This is more useful when you need something at certain times outside of working hours. For example, experiencing bad things and wanting to claim insurance.
You can send SMS with the number registered to 67999. Be sure to save a personal number to make the verification process easier. But unfortunately, this SMS service can only be accessed by the providers Indosat and Telkomsel. While a number is used only for a policy number.
- AXA Dairy Quick Response
Another service that can be used outside the AXA Mandiri call center is called Quick Response. Unfortunately, this service is only available for customers in the Jabodetabek area. Customers living in the region can call (021) 3005 8788 on their working days and hours.
- AXA Ses
This service is quite unique by simply calling (021) 3005 9999 and receiving some important information. For example, number 11 to find out the unit price, number 1423 about change information in policy data, and so on. This service is quite useful for people with a large activity level.
AXA Mandiri Head Office Address
If you are not satisfied with AXA Mandiri’s call center services, you can visit the head office. Headquartered in Jakarta and headquartered in Jl. Prof. Dr. Satrio Kav. 18 Rice City. You can visit AXA Tower GF Floor on weekdays from Monday to Friday.
However, if you want to submit a specific complaint, it can be sent to the same address, but it can be sent to Up. AXA Financial Complaint Management Unit. You can make various complaints about insurance issues. For example, if you sent a data change but didn’t respond.
For customers in and around East Java, there is no need to go to Jakarta. This is due to the fact that a branch office has also been set up in Surabaya to handle complaints from every customer. The address is at Jl. Police Istimewa No. 32-38 Darmo, which is fairly easy to reach.
Therefore, you don’t have to worry when a problem occurs at an inopportune time. There are several branches that are easily accessible. Service can also be done through calls for customers to find solutions quickly. The service will then help resolve the issue experienced.
AXA Dairy Insurance Policy Products
As a financial service provider company, there are of course many products available to everyone. For this reason, the AXA Mandiri call center is to provide detailed information service for each policy product. This service is in the form of premium liability information to provide information on the terms and conditions required in insurance.
Many financial services are offered, from general insurance to private insurance. Each insurance service has its own claims procedure, but it’s not much different. But for those who are just starting out in the world of insurance, the difference is quite confusing. It’s not even uncommon for them not to understand.
The presence of the AXA Mandiri call center is to provide information services to potential customers for the right to choose insurance. What’s more, insurance is an effort to prevent bad things from happening in the future. The mistake of choosing insurance will definitely cause customers to suffer losses because they did not receive the proper compensation.
In addition, it is necessary to understand that this service can be used not only for individuals, but also in groups. For example, it is for companies that want to protect every asset so that it is replaced when it is damaged in the future. This allows the owner of the company to think calmly when managing the company.
Although there are several ways to get such information services, you need to search an official line. The goal is not to be exposed to fraud on behalf of the company. Also keep in mind that this service is free to some extent. For this reason, the AXA Mandiri call center is very useful for customers.